Peppermint Ticketing Software for help desk technicians.
Peppermint Ticketing Peppermint is a modern, open-source help desk and issue tracking system built for IT teams, MSPs, and internal support departments that want a self-hosted, lightweight, and privacy-controlled solution. Peppermint prioritizes: Simplicity and speed Developer freedom Data sovereignty Low infrastructure footprint It’s designed for small to medium-sized teams who want something modern, minimalistic, and powerful — without being locked into enterprise subscriptions or bulky frameworks. Architecture Overview Peppermint’s backend is written primarily in TypeScript (Node.js) , with a PostgreSQL database and a React-based frontend . This makes it modular, fast, and compatible with modern deployment standards such as Docker , Kubernetes , and cloud instances (AWS, Linode, DigitalOcean, etc.). Architecture Components Component Technology / Purpose Backend => Node.js (Express / Nest-like structure) Database => PostgreSQL (relational, handles ti...